cancellations

If I need to cancel a session, I will try to provide you with at least 24 hours’ notice, wherever possible. You will not be charged for the session, and I will try to offer you an alternative time. I would like you to give me 24 hours’ notice if you are unable to attend, however, in the event of a serious accident, emergency, or other similar situation outside your control, please deal with your situation first and notify me at the earliest convenient time.  I will follow up with you typically within 48 hours of a missed appointment.

Sessions that are missed without notice, or less than 24 hours’ notice, are charged at 50% of the agreed fee. If you miss two consecutive sessions without notice, then I will assume that you wish to stop therapy and our contract will be ended. That does not mean that you cannot contact me in the future to carry on with therapy if you change your mind, although if any previous sessions are unpaid, we will have to address this.

If you find that you want to stop therapy for any reason, I will respect that decision and will not attempt to change your mind, as I believe that one of the functions of therapy is that people should be empowered to make the choices that feel right for them. However, I would appreciate a message from you confirming that you wish to end sessions.

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